Monday, February 15, 2016

Poor Tire

On Super Bowl Sunday we went to go pick up some pizzas to go over to someone's house. Travis parked in the fire lane because he knew he just needed to run in to grab the pizzas quick. I know - bad Travis. I was there in case I needed to move it. That's nothing we normally do.

When he got back he heard a hissing noise. It was karma from Travis parking in the fire lane. It was the tire. He wanted to drive it for 20 minute to where we were going. I said, "No way. We're going back home to switch vehicles." As we were driving the 5 minute drive back home Travis could tell a difference in the way it rode. I'm so glad we went back!

Travis switched the tire to the spare.

Day 1: On Monday he drove it to the nearest dealership. We thought we had coverage. The dealership didn't know. Travis called where we bought it. They said, "Oh they should know! All they have to do is look up the code number in your car. They aren't doing their job! Call us back if you need our service."

They had to order a tire.

Day 2: The wrong tire came in. Travis bitched complained to them. How hard is it to order a tire?

They did give us a vehicle to drive, while it's in the shop. I said, "Well I'm ok with that. Wear and tear on their car, not ours."

They also said they'd give our car a detail. Meaning they'd clean it very well. It was dusty, so great!

Day 3: The tire didn't come in.

Day 4: Travis was finally able to pick up our Subaru. He picked it up and the detail clean job wasn't done at all. Travis bitched complained to them about it. They did run it through the wash, and rinsed off the mats. The whole time they cleaned it he was shaking his head. The mats were put back in wet. The dash was wiped down all sloppy like. It was their idea to "detail" our car.

Geez I never knew it was so hard to order and change a tire!

Note: Omaha dealerships suck! With us both working full time it's a pain in the you know what to drive way out of the way for good service. I wonder if dealerships get good tax breaks to be out of the city?

Of course they want a great review, or no review at all. I'm all about telling the truth. I'm not going to give a company a bad review if I had one bad experience. But if multiple things go wrong I'll say the truth.


Ai Sakura said...

They make it so hard just to change a tire!! And seriously, putting back wet car mats?? Eeww.

I feel exhausted just reading your account too.. at least you've got your car back.

Ai @ Sakura Haruka

Lisa @ Two Bears Farm said...

That is so frustrating!

mail4rosey said...

I'd def. be annoyed with wet mats. Geez.

Eat To Live said...

Travis sounds like my husband when things aren't going right.

Theresa Mahoney said...

Sounds like a bunch of incompetent workers! Who puts wet mats back into the car. Geesh!

~ Noelle said...

I would be LIVID.
I have noticed my patience is next to nothing these days... not a good thing either. :(

Indah Nuria Savitri said...

I can imagine Rudi, my husband, complains about their sloppy works like Travis. They need to pay more attention to their works


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