I met a person that smiles with a frown. I didn't think this was possible. Her whole face lifted up except her mouth. This is as close as I can get.
They were charging too many fees for it.
In August I got the letter to have it rolled over.
I went to my financial guy right away to have this done. I sat with him for a good hour, or so filling out paperwork.
In September my financial guy emails me asking if I got any paperwork from them because he got nothing.
I called. They apparently needed a letter of acceptance that they never got. A new thing apparently.
My financial guy sent them an acceptance letter.
Later September we still hadn't gotten anything...
I called again. They said they never got the letter of acceptance. They forwarded my account on over to another company. Say what????
I called that other company, and they needed 2 weeks for processing.
I finally got what I thought was a statement, and it doesn't have a full account number on it. It's a bunch of XXXX with three numbers after it.
I emailed the faux statement on over to my financial guy. He couldn't get the emails because of his firewall.
I ran it over to him. It wasn't enough information to roll it over. I called the smucks again. They said they can't give me an account over the phone, or mail it to me. I had to go through online hoops to get it.
Now my financial guy says he needs more info still.
Could you imagine if I was an old person, that didn't know how to use the internet? I think about these things along the way.
I want to dig a hole, and stick my head in it.
What's an adulting thing you're struggling with? Am I the only one that struggles? Ha!