When I do complain to somebody, or a place I usually state it just like I do with a student critique on a project: I start with something positive, and move on to my complaint. In my mind nothing is always good, and nothing is always bad. There has to be a balance. I remind my students about balance often. I say, "If you find something wrong I have done please let me know. I'm only human, and born to make mistakes."
I've blogged positively about our library before. They have so much to offer: Lego Club almost every Saturday, story time for little kids, lock-ins, clubs for adults, computers to use for adults and kids, books and movies to check out.
Recently Mica read all of the series The Indian in the Cupboard. There are 4 books in the series. As the series develops the books get thicker.
I inquired about it. I said, "Hello! My son would like to watch The Indian in the Cupboard on DVD, but there seems to be a problem in checking it out." The librarian looked into it. They were just as confused as I was. After talking among other librarians they mutually decided I should request to have them buy a copy.
I did just that, and before anyone could look over my request a note popped up on their website that said some like, "This is too old. We only buy things that are over 2 years old." Why would a group of librarians tell me to request it then? They knew how old it was. I get that it's old. I don't agree with it though. You mean to tell me that classics like E.T., Star Wars, Gone With the Wind and so on wouldn't be considered to purchase because they are way beyond the 2 year time limit? I would in no way call the movie The Indian in the Cupboard a classic. But...that in the box thinking would knock out any older movie.
One of the things I love about the library is that they do in fact have older movies available. My kids have watched originals Pollyanna, The Parent Trap, The Shaggy Dog, The Nutty Professor, Swiss Family Robinson, and more. All from the library.
I'm not saying that they should drop everything and buy what I want them to buy.
I wrote them saying how much I love the library. Then went into how I was disappointed that older movies are not considered for request a purchase.
One thought may be - You have all the books of The Indian in the Cupboard, why not get the movie? Another thought may be - It is old, and won't get checked out a lot. They wouldn't even think of those things because my request wasn't even looked at.
Maybe they did look at my request. This morning I looked to see if the DVD is still in their system. Nope they swiped it.
I can rent it for a small fee from the different library, or take that same amount of money, and buy it on Amazon. I may just buy it for a future birthday. After Isaak goes through reading the books, and follows up with the movie I can donate the movie to the library.
I do love the library.
I just don't love that silly rule of requesting only newer movies.
Tell me a "RULE" you haven't agreed with. It can be anything.